Bank fraud alert triage + member outreach
Outbound voice + push verification on suspicious transactions, freeze/unfreeze on member confirm, route confirmed fraud to investigations.
enterprise
financial
support
banking
inference
retrieval
voice
agentic
evaluation
Pharmacy refill + OTC consultation
Refill status + ready-time + cost; OTC product recommendations within scope; route clinical questions to pharmacist.
smb
healthcare
support
pharmacy
inference
retrieval
voice
agentic
evaluation
Primary care prescription refill processing
Patient-portal refill requests: check Rx history, days-supply rules, lab requirements; route compliant requests for clinician sign-off.
smb
healthcare
operations
primary-care
inference
retrieval
agentic
evaluation
Primary care telehealth triage
Symptom triage to route patients (in-person / telehealth / urgent care / 911); flag red-flag symptoms.
smb
healthcare
operations
primary-care
inference
retrieval
voice
evaluation