Workload Catalog / smb-primary-care-telehealth-triage

Primary care telehealth triage

Symptom triage to route patients (in-person / telehealth / urgent care / 911); flag red-flag symptoms.

smb healthcare operations primary-care
Monthly Active Users
5,000
default for smb
Calls per User / Month
1.8
Token Shape (in/out)
800 / 300
Setup Complexity
high
~50 hours

Suggested capabilities

inference retrieval voice evaluation

Integration

Complexity high
Setup hours 50 hrs
Glue cost / month $35
Common systems Athenahealth Doxy.me Epic Amwell

Production hints

Compliance flags HIPAAHITL
Audit retention 84 months
PII intensity high
Default review rate 30%
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