Pharmacy refill + OTC consultation
Refill status + ready-time + cost; OTC product recommendations within scope; route clinical questions to pharmacist.
smb
healthcare
support
pharmacy
Monthly Active Users
5,000
default for smb
Calls per User / Month
2.4
Token Shape (in/out)
800 / 300
Setup Complexity
high
~35 hours
Suggested capabilities
inference
retrieval
voice
agentic
evaluation
Integration
Complexity
high
Setup hours
35 hrs
Glue cost / month
$35
Common systems
PioneerRx
PrimeRx
Liberty Software
McKesson
Production hints
Compliance flags
HIPAAHITL
Audit retention
24 months
PII intensity
high
Default review rate
20%