Primary care prescription refill processing
Patient-portal refill requests: check Rx history, days-supply rules, lab requirements; route compliant requests for clinician sign-off.
smb
healthcare
operations
primary-care
Monthly Active Users
5,000
default for smb
Calls per User / Month
1.5
Token Shape (in/out)
800 / 300
Setup Complexity
high
~40 hours
Suggested capabilities
inference
retrieval
agentic
evaluation
Integration
Complexity
high
Setup hours
40 hrs
Glue cost / month
$35
Common systems
Athenahealth
Epic MyChart
eClinicalWorks
NextGen
Production hints
Compliance flags
HIPAAHITL
Audit retention
84 months
PII intensity
high
Default review rate
100%