Community bank account inquiry + dispute
Balance, transaction history, dispute initiation; voice/chat with KYC verification; route fraud alerts to ops.
mid-market
financial
support
community-bank
inference
retrieval
voice
agentic
evaluation
Pharmacy refill + OTC consultation
Refill status + ready-time + cost; OTC product recommendations within scope; route clinical questions to pharmacist.
smb
healthcare
support
pharmacy
inference
retrieval
voice
agentic
evaluation
Roofing storm + insurance lead intake
Storm-event geo-targeted outreach, insurance claim coordination, photo intake from homeowner, scope estimation.
smb
home-services
sales
roofing
inference
retrieval
agentic
multimodal
voice
evaluation