| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Hospital discharge follow-up calls enterprise-hospital-discharge-followup |
enterprise healthcare support | hospital | inference retrieval voice agentic evaluation | Post-discharge wellness calls, medication reconciliation Q&A, escalate readmission-risk symptoms to care navigator. |
|
Hospital prior authorization automation enterprise-hospital-prior-auth |
enterprise healthcare operations | hospital | inference retrieval agentic multimodal evaluation | Generate prior-auth packets from clinical docs, submit via payer portals, track status, draft appeals on denials. |
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Optometry frame selection + Rx upload smb-optometry-frame-selection |
smb healthcare sales | optometry | inference multimodal retrieval evaluation | Help patients pick frames from inventory using face shape + budget + insurance allowance; capture Rx for lab order. |
|
Primary care prescription refill processing smb-primary-care-rx-refills |
smb healthcare operations | primary-care | inference retrieval agentic evaluation | Patient-portal refill requests: check Rx history, days-supply rules, lab requirements; route compliant requests for clinician sign-off. |
|
Primary care telehealth triage smb-primary-care-telehealth-triage |
smb healthcare operations | primary-care | inference retrieval voice evaluation | Symptom triage to route patients (in-person / telehealth / urgent care / 911); flag red-flag symptoms. |