| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Enterprise incident communication coordinator enterprise-incident-comms |
enterprise general cross | general | inference retrieval agentic evaluation | During major incidents: coordinate cross-team comms, draft customer-facing status, exec-summary updates, post-mortem skeleton. |
|
Retail personalization + recommendations enterprise-retail-personalization |
enterprise retail marketing | general | inference retrieval multimodal agentic evaluation | Per-customer product recs across email, web, app; dynamic merchandising; lifecycle stage messaging. |
|
Enterprise vendor onboarding + risk assessment enterprise-vendor-onboarding |
enterprise general legal | general | inference retrieval agentic evaluation | Coordinate security review, contract paper-signing, data flow mapping, ongoing risk monitoring, annual reattestation. |
|
HVAC emergency dispatch + customer comms smb-hvac-emergency-dispatch |
smb home-services operations | hvac | inference retrieval voice agentic evaluation | 24/7 voice + chat triage on outages, severity scoring, ETA communication, parts-on-truck check before dispatch. |
|
Primary care prescription refill processing smb-primary-care-rx-refills |
smb healthcare operations | primary-care | inference retrieval agentic evaluation | Patient-portal refill requests: check Rx history, days-supply rules, lab requirements; route compliant requests for clinician sign-off. |
|
Primary care telehealth triage smb-primary-care-telehealth-triage |
smb healthcare operations | primary-care | inference retrieval voice evaluation | Symptom triage to route patients (in-person / telehealth / urgent care / 911); flag red-flag symptoms. |
|
Retail cart abandonment recovery smb-retail-cart-recovery |
smb retail marketing | general | inference retrieval agentic evaluation | Personalized cart recovery sequences (email + SMS) with dynamic offers based on basket value + customer LTV. |
|
Retail returns + exchange processing smb-retail-returns-processing |
smb retail support | general | inference retrieval agentic evaluation | Validate return eligibility, generate label, suggest exchanges over refunds, surface fraud patterns. |