Telecom tier-1 service deflection
Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist.
enterprise
general
support
telecom
inference
retrieval
voice
agentic
evaluation
Primary care prescription refill processing
Patient-portal refill requests: check Rx history, days-supply rules, lab requirements; route compliant requests for clinician sign-off.
smb
healthcare
operations
primary-care
inference
retrieval
agentic
evaluation
Primary care telehealth triage
Symptom triage to route patients (in-person / telehealth / urgent care / 911); flag red-flag symptoms.
smb
healthcare
operations
primary-care
inference
retrieval
voice
evaluation
Retail product Q&A + fit guidance
Sizing recommendations, material/care answers, in-stock check across stores, shipping ETA.
smb
retail
support
apparel
inference
retrieval
multimodal
agentic
evaluation