| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Health payer claim status inquiry enterprise-payer-claim-status |
enterprise healthcare support | health-payer | inference retrieval voice agentic evaluation | Member-portal + voice claim status, EOB explanation, denial-reason walkthrough, appeal initiation guidance. |
|
Retail returns + exchange processing smb-retail-returns-processing |
smb retail support | general | inference retrieval agentic evaluation | Validate return eligibility, generate label, suggest exchanges over refunds, surface fraud patterns. |