| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Legal billable time capture + narrative smb-law-billable-time-capture |
smb prof-services finance | law | inference retrieval agentic evaluation | Auto-capture billable time from calendar/email/docs, draft client-friendly time-entry narratives, surface unbilled work. |