Telecom tier-1 service deflection
Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist.
enterprise
general
support
telecom
inference
retrieval
voice
agentic
evaluation
Cleaning service recurring scheduling
Multi-frequency recurring schedule management (weekly/biweekly/monthly), reschedule on cancellation, preferred-cleaner matching.
smb
home-services
operations
cleaning
inference
agentic
evaluation
Pharmacy refill + OTC consultation
Refill status + ready-time + cost; OTC product recommendations within scope; route clinical questions to pharmacist.
smb
healthcare
support
pharmacy
inference
retrieval
voice
agentic
evaluation
Tutoring student-tutor matching + scheduling
Match students to tutors by subject + style + availability, recurring session scheduling, parent progress reports.
smb
education
operations
tutoring
inference
retrieval
agentic
evaluation