| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
HVAC emergency dispatch + customer comms smb-hvac-emergency-dispatch |
smb home-services operations | hvac | inference retrieval voice agentic evaluation | 24/7 voice + chat triage on outages, severity scoring, ETA communication, parts-on-truck check before dispatch. |
|
Pharmacy refill + OTC consultation smb-pharmacy-refill-otc |
smb healthcare support | pharmacy | inference retrieval voice agentic evaluation | Refill status + ready-time + cost; OTC product recommendations within scope; route clinical questions to pharmacist. |
|
Salon / spa booking + rebook prompts smb-salon-spa-booking-rebook |
smb general operations | salon-spa | inference voice agentic evaluation | Voice + chat appointment booking, stylist preference matching, optimal-rebook prediction (color/cut intervals). |