| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Enterprise incident communication coordinator enterprise-incident-comms |
enterprise general cross | general | inference retrieval agentic evaluation | During major incidents: coordinate cross-team comms, draft customer-facing status, exec-summary updates, post-mortem skeleton. |
|
Retail personalization + recommendations enterprise-retail-personalization |
enterprise retail marketing | general | inference retrieval multimodal agentic evaluation | Per-customer product recs across email, web, app; dynamic merchandising; lifecycle stage messaging. |
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Enterprise vendor onboarding + risk assessment enterprise-vendor-onboarding |
enterprise general legal | general | inference retrieval agentic evaluation | Coordinate security review, contract paper-signing, data flow mapping, ongoing risk monitoring, annual reattestation. |
|
Optometry frame selection + Rx upload smb-optometry-frame-selection |
smb healthcare sales | optometry | inference multimodal retrieval evaluation | Help patients pick frames from inventory using face shape + budget + insurance allowance; capture Rx for lab order. |
|
Pharmacy refill + OTC consultation smb-pharmacy-refill-otc |
smb healthcare support | pharmacy | inference retrieval voice agentic evaluation | Refill status + ready-time + cost; OTC product recommendations within scope; route clinical questions to pharmacist. |
|
Retail cart abandonment recovery smb-retail-cart-recovery |
smb retail marketing | general | inference retrieval agentic evaluation | Personalized cart recovery sequences (email + SMS) with dynamic offers based on basket value + customer LTV. |
|
Retail returns + exchange processing smb-retail-returns-processing |
smb retail support | general | inference retrieval agentic evaluation | Validate return eligibility, generate label, suggest exchanges over refunds, surface fraud patterns. |
|
Roofing storm + insurance lead intake smb-roofing-storm-leads |
smb home-services sales | roofing | inference retrieval agentic multimodal voice evaluation | Storm-event geo-targeted outreach, insurance claim coordination, photo intake from homeowner, scope estimation. |