Community bank account inquiry + dispute
Balance, transaction history, dispute initiation; voice/chat with KYC verification; route fraud alerts to ops.
mid-market
financial
support
community-bank
inference
retrieval
voice
agentic
evaluation
HVAC emergency dispatch + customer comms
24/7 voice + chat triage on outages, severity scoring, ETA communication, parts-on-truck check before dispatch.
smb
home-services
operations
hvac
inference
retrieval
voice
agentic
evaluation
Mortgage broker doc collection + pre-qual
Pre-qual screening, document checklist + chase, income verification, soft-pull credit explanations.
smb
financial
operations
mortgage
inference
retrieval
agentic
multimodal
evaluation