HVAC emergency dispatch + customer comms
24/7 voice + chat triage on outages, severity scoring, ETA communication, parts-on-truck check before dispatch.
smb
home-services
operations
hvac
inference
retrieval
voice
agentic
evaluation
Mental health intake + screening
Pre-session intake forms (PHQ-9, GAD-7), risk assessment flagging for clinician, insurance + scheduling coordination.
smb
healthcare
operations
mental-health
inference
retrieval
agentic
evaluation
Therapist session prep + notes
Pre-session: surface key items from prior notes. Post-session: SOAP-format note draft from clinician dictation.
smb
healthcare
operations
mental-health
inference
retrieval
voice
evaluation
Pharmacy refill + OTC consultation
Refill status + ready-time + cost; OTC product recommendations within scope; route clinical questions to pharmacist.
smb
healthcare
support
pharmacy
inference
retrieval
voice
agentic
evaluation