| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Enterprise incident communication coordinator enterprise-incident-comms |
enterprise general cross | general | inference retrieval agentic evaluation | During major incidents: coordinate cross-team comms, draft customer-facing status, exec-summary updates, post-mortem skeleton. |
|
Insurance FNOL (first-notice-of-loss) intake enterprise-insurance-claims-fnol |
enterprise financial support | insurance | inference retrieval voice agentic multimodal evaluation | Voice + web FNOL: capture incident facts, photo upload, severity score, route adjuster, instant rental + glass coordination. |
|
Retail personalization + recommendations enterprise-retail-personalization |
enterprise retail marketing | general | inference retrieval multimodal agentic evaluation | Per-customer product recs across email, web, app; dynamic merchandising; lifecycle stage messaging. |
|
Enterprise vendor onboarding + risk assessment enterprise-vendor-onboarding |
enterprise general legal | general | inference retrieval agentic evaluation | Coordinate security review, contract paper-signing, data flow mapping, ongoing risk monitoring, annual reattestation. |
|
HVAC emergency dispatch + customer comms smb-hvac-emergency-dispatch |
smb home-services operations | hvac | inference retrieval voice agentic evaluation | 24/7 voice + chat triage on outages, severity scoring, ETA communication, parts-on-truck check before dispatch. |
|
Optometry frame selection + Rx upload smb-optometry-frame-selection |
smb healthcare sales | optometry | inference multimodal retrieval evaluation | Help patients pick frames from inventory using face shape + budget + insurance allowance; capture Rx for lab order. |
|
Retail cart abandonment recovery smb-retail-cart-recovery |
smb retail marketing | general | inference retrieval agentic evaluation | Personalized cart recovery sequences (email + SMS) with dynamic offers based on basket value + customer LTV. |
|
Retail returns + exchange processing smb-retail-returns-processing |
smb retail support | general | inference retrieval agentic evaluation | Validate return eligibility, generate label, suggest exchanges over refunds, surface fraud patterns. |