Telecom tier-1 service deflection
Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist.
enterprise
general
support
telecom
inference
retrieval
voice
agentic
evaluation
Community bank account inquiry + dispute
Balance, transaction history, dispute initiation; voice/chat with KYC verification; route fraud alerts to ops.
mid-market
financial
support
community-bank
inference
retrieval
voice
agentic
evaluation
Veterinary appointment booking + triage
Book wellness/sick visits with symptom triage; flag emergencies for immediate human; confirm with pet owner.
smb
healthcare
operations
vet
inference
retrieval
voice
agentic
evaluation
Veterinary medication refill processing
Pet-owner refill requests: validate Rx history, check vet approval needs, route to pharmacy or in-house dispense.
smb
healthcare
operations
vet
inference
retrieval
agentic
evaluation