Bank fraud alert triage + member outreach
Outbound voice + push verification on suspicious transactions, freeze/unfreeze on member confirm, route confirmed fraud to investigations.
enterprise
financial
support
banking
inference
retrieval
voice
agentic
evaluation
Telecom tier-1 service deflection
Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist.
enterprise
general
support
telecom
inference
retrieval
voice
agentic
evaluation
Community bank account inquiry + dispute
Balance, transaction history, dispute initiation; voice/chat with KYC verification; route fraud alerts to ops.
mid-market
financial
support
community-bank
inference
retrieval
voice
agentic
evaluation
Optometry frame selection + Rx upload
Help patients pick frames from inventory using face shape + budget + insurance allowance; capture Rx for lab order.
smb
healthcare
sales
optometry
inference
multimodal
retrieval
evaluation