Workload Catalog / smb-retail-review-response-reputation

Review response + reputation management

Monitor Google/Yelp/industry-specific review sites; draft on-brand responses; escalate complaints to ops; track NPS sentiment.

smb retail marketing
Monthly Active Users
5,000
default for smb
Calls per User / Month
1.2
Token Shape (in/out)
800 / 300
Setup Complexity
medium
~20 hours

Suggested capabilities

inference retrieval evaluation

Integration

Complexity medium
Setup hours 20 hrs
Glue cost / month $35
Common systems Google Business Profile Yelp Birdeye Podium

Production hints

Compliance flags HITL
Default review rate 20%
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