Workload Catalog / smb-retail-customer-feedback-synthesis

Customer feedback + NPS synthesis

Cluster open-text feedback / NPS comments / support tickets; surface recurring themes; track theme trajectory over time.

smb retail product
Monthly Active Users
5,000
default for smb
Calls per User / Month
0.9
Token Shape (in/out)
800 / 300
Setup Complexity
medium
~20 hours

Suggested capabilities

inference retrieval evaluation

Integration

Complexity medium
Setup hours 20 hrs
Glue cost / month $35
Common systems Productboard Pendo Delighted Zendesk Intercom

Production hints

PII intensity medium
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