Review response + reputation management
Monitor Google/Yelp/industry-specific review sites; draft on-brand responses; escalate complaints to ops; track NPS sentiment.
smb
home-services
marketing
Monthly Active Users
5,000
default for smb
Calls per User / Month
1.2
Token Shape (in/out)
800 / 300
Setup Complexity
medium
~20 hours
Suggested capabilities
inference
retrieval
evaluation
Integration
Complexity
medium
Setup hours
20 hrs
Glue cost / month
$35
Common systems
Google Business Profile
Yelp
Birdeye
Podium
Production hints
Compliance flags
HITL
Default review rate
20%