Internal IT helpdesk (tier-1)
Password resets, software access, VPN troubleshooting, common-issue runbook execution; escalate hardware + security to humans.
enterprise
general
it-eng
Monthly Active Users
500,000
default for enterprise
Token Shape (in/out)
1000 / 350
Setup Complexity
high
~100 hours
Suggested capabilities
inference
retrieval
agentic
evaluation
Integration
Complexity
high
Setup hours
100 hrs
Glue cost / month
$400
Common systems
ServiceNow
Jira Service Management
Okta
Active Directory
Production hints
Audit retention
12 months
PII intensity
medium