| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Restaurant catering inquiry handling smb-restaurant-catering-inquiries |
smb restaurant sales | catering | inference retrieval agentic voice evaluation | Qualify catering inquiries (event size, date, dietary needs), build menu suggestions + price estimate, schedule tasting. |
|
Veterinary appointment booking + triage smb-vet-appointment-booking |
smb healthcare operations | vet | inference retrieval voice agentic evaluation | Book wellness/sick visits with symptom triage; flag emergencies for immediate human; confirm with pet owner. |
|
Veterinary medication refill processing smb-vet-medication-refill |
smb healthcare operations | vet | inference retrieval agentic evaluation | Pet-owner refill requests: validate Rx history, check vet approval needs, route to pharmacy or in-house dispense. |