Telecom tier-1 service deflection
Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist.
enterprise
general
support
telecom
inference
retrieval
voice
agentic
evaluation
Optometry frame selection + Rx upload
Help patients pick frames from inventory using face shape + budget + insurance allowance; capture Rx for lab order.
smb
healthcare
sales
optometry
inference
multimodal
retrieval
evaluation
Restaurant catering inquiry handling
Qualify catering inquiries (event size, date, dietary needs), build menu suggestions + price estimate, schedule tasting.
smb
restaurant
sales
catering
inference
retrieval
agentic
voice
evaluation
Veterinary appointment booking + triage
Book wellness/sick visits with symptom triage; flag emergencies for immediate human; confirm with pet owner.
smb
healthcare
operations
vet
inference
retrieval
voice
agentic
evaluation
Veterinary medication refill processing
Pet-owner refill requests: validate Rx history, check vet approval needs, route to pharmacy or in-house dispense.
smb
healthcare
operations
vet
inference
retrieval
agentic
evaluation