| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Health payer claim status inquiry enterprise-payer-claim-status |
enterprise healthcare support | health-payer | inference retrieval voice agentic evaluation | Member-portal + voice claim status, EOB explanation, denial-reason walkthrough, appeal initiation guidance. |
|
HVAC emergency dispatch + customer comms smb-hvac-emergency-dispatch |
smb home-services operations | hvac | inference retrieval voice agentic evaluation | 24/7 voice + chat triage on outages, severity scoring, ETA communication, parts-on-truck check before dispatch. |
|
Veterinary appointment booking + triage smb-vet-appointment-booking |
smb healthcare operations | vet | inference retrieval voice agentic evaluation | Book wellness/sick visits with symptom triage; flag emergencies for immediate human; confirm with pet owner. |
|
Veterinary medication refill processing smb-vet-medication-refill |
smb healthcare operations | vet | inference retrieval agentic evaluation | Pet-owner refill requests: validate Rx history, check vet approval needs, route to pharmacy or in-house dispense. |