| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Electrical permit + inspection tracking smb-electrical-permit-tracking |
smb home-services operations | electrical | inference retrieval agentic evaluation | Track permit applications, inspection windows, jurisdictional differences; remind techs of pre-inspection prep. |
|
Optometry frame selection + Rx upload smb-optometry-frame-selection |
smb healthcare sales | optometry | inference multimodal retrieval evaluation | Help patients pick frames from inventory using face shape + budget + insurance allowance; capture Rx for lab order. |
|
Roofing storm + insurance lead intake smb-roofing-storm-leads |
smb home-services sales | roofing | inference retrieval agentic multimodal voice evaluation | Storm-event geo-targeted outreach, insurance claim coordination, photo intake from homeowner, scope estimation. |
|
Veterinary appointment booking + triage smb-vet-appointment-booking |
smb healthcare operations | vet | inference retrieval voice agentic evaluation | Book wellness/sick visits with symptom triage; flag emergencies for immediate human; confirm with pet owner. |
|
Veterinary medication refill processing smb-vet-medication-refill |
smb healthcare operations | vet | inference retrieval agentic evaluation | Pet-owner refill requests: validate Rx history, check vet approval needs, route to pharmacy or in-house dispense. |