| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Daycare parent daily updates + enrollment smb-daycare-parent-daily-updates |
smb education operations | daycare | inference multimodal agentic evaluation | Daily activity/meal/nap summaries, enrollment paperwork, waitlist management, parent inquiry handling. |
|
PT progress notes + plan-of-care updates smb-pt-progress-notes |
smb healthcare operations | pt | inference retrieval voice evaluation | Draft progress notes from session inputs, update plan of care, flag patients needing physician sign-off for continued auth. |