| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Plumbing quote follow-up + close smb-plumbing-quote-followup |
smb home-services sales | plumbing | inference retrieval agentic voice evaluation | Auto follow-up on outstanding quotes, surface customer questions, offer financing where allowed, escalate hot leads. |
|
Restaurant catering inquiry handling smb-restaurant-catering-inquiries |
smb restaurant sales | catering | inference retrieval agentic voice evaluation | Qualify catering inquiries (event size, date, dietary needs), build menu suggestions + price estimate, schedule tasting. |