| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Cleaning service recurring scheduling smb-cleaning-recurring-scheduling |
smb home-services operations | cleaning | inference agentic evaluation | Multi-frequency recurring schedule management (weekly/biweekly/monthly), reschedule on cancellation, preferred-cleaner matching. |
|
Optometry frame selection + Rx upload smb-optometry-frame-selection |
smb healthcare sales | optometry | inference multimodal retrieval evaluation | Help patients pick frames from inventory using face shape + budget + insurance allowance; capture Rx for lab order. |
|
Restaurant online ordering + menu Q&A smb-restaurant-online-ordering |
smb restaurant support | fast-casual | inference retrieval agentic evaluation | Menu questions (allergens, spice level, customizations), order modifications, status updates, recovery offers on delays. |