Telecom tier-1 service deflection
Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist.
enterprise
general
support
telecom
inference
retrieval
voice
agentic
evaluation
K-12 parent communications + attendance
Translate-and-personalize school comms in family language, handle attendance reporting, conference scheduling.
smb
education
support
k12
inference
retrieval
agentic
voice
evaluation
Mental health intake + screening
Pre-session intake forms (PHQ-9, GAD-7), risk assessment flagging for clinician, insurance + scheduling coordination.
smb
healthcare
operations
mental-health
inference
retrieval
agentic
evaluation
Therapist session prep + notes
Pre-session: surface key items from prior notes. Post-session: SOAP-format note draft from clinician dictation.
smb
healthcare
operations
mental-health
inference
retrieval
voice
evaluation