Telecom tier-1 service deflection
Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist.
enterprise
general
support
telecom
inference
retrieval
voice
agentic
evaluation
Auto repair service status updates
Customer-facing repair updates, parts ETA, photo + video walkthroughs of damage, approval capture for added work.
smb
home-services
support
auto-repair
inference
multimodal
voice
agentic
evaluation
Landscaping seasonal customer outreach
Predictive seasonal outreach (spring cleanup, fall leaf removal, snow contracts), upsell maintenance plans, referral asks.
smb
home-services
marketing
landscaping
inference
retrieval
agentic
evaluation