Telecom tier-1 service deflection
Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist.
enterprise
general
support
telecom
inference
retrieval
voice
agentic
evaluation
Auto repair service status updates
Customer-facing repair updates, parts ETA, photo + video walkthroughs of damage, approval capture for added work.
smb
home-services
support
auto-repair
inference
multimodal
voice
agentic
evaluation
Insurance broker quote comparison
Multi-carrier quote pulls, side-by-side coverage comparison, plain-language explanation of differences, e-application prep.
smb
financial
sales
insurance-broker
inference
retrieval
agentic
evaluation