| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Auto dealer service appointment scheduling smb-auto-dealer-service-scheduling |
smb home-services operations | auto-dealer | inference retrieval voice agentic evaluation | Voice + web scheduling, recall lookups, loaner coordination, multi-point inspection follow-up. |
|
PT progress notes + plan-of-care updates smb-pt-progress-notes |
smb healthcare operations | pt | inference retrieval voice evaluation | Draft progress notes from session inputs, update plan of care, flag patients needing physician sign-off for continued auth. |