Telecom tier-1 service deflection
Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist.
enterprise
general
support
telecom
inference
retrieval
voice
agentic
evaluation
Pest control plan renewal + upsell
Renewal cadence for annual plans, seasonal upsell (mosquito, termite), payment recovery on declined cards.
smb
home-services
sales
pest-control
inference
retrieval
agentic
evaluation
Restaurant online ordering + menu Q&A
Menu questions (allergens, spice level, customizations), order modifications, status updates, recovery offers on delays.
smb
restaurant
support
fast-casual
inference
retrieval
agentic
evaluation