| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Daycare parent daily updates + enrollment smb-daycare-parent-daily-updates |
smb education operations | daycare | inference multimodal agentic evaluation | Daily activity/meal/nap summaries, enrollment paperwork, waitlist management, parent inquiry handling. |
|
Pest control plan renewal + upsell smb-pest-control-renewal |
smb home-services sales | pest-control | inference retrieval agentic evaluation | Renewal cadence for annual plans, seasonal upsell (mosquito, termite), payment recovery on declined cards. |