| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
HVAC emergency dispatch + customer comms smb-hvac-emergency-dispatch |
smb home-services operations | hvac | inference retrieval voice agentic evaluation | 24/7 voice + chat triage on outages, severity scoring, ETA communication, parts-on-truck check before dispatch. |
|
Pest control plan renewal + upsell smb-pest-control-renewal |
smb home-services sales | pest-control | inference retrieval agentic evaluation | Renewal cadence for annual plans, seasonal upsell (mosquito, termite), payment recovery on declined cards. |
|
Restaurant catering inquiry handling smb-restaurant-catering-inquiries |
smb restaurant sales | catering | inference retrieval agentic voice evaluation | Qualify catering inquiries (event size, date, dietary needs), build menu suggestions + price estimate, schedule tasting. |