| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Optometry frame selection + Rx upload smb-optometry-frame-selection |
smb healthcare sales | optometry | inference multimodal retrieval evaluation | Help patients pick frames from inventory using face shape + budget + insurance allowance; capture Rx for lab order. |
|
Pest control plan renewal + upsell smb-pest-control-renewal |
smb home-services sales | pest-control | inference retrieval agentic evaluation | Renewal cadence for annual plans, seasonal upsell (mosquito, termite), payment recovery on declined cards. |
|
Plumbing quote follow-up + close smb-plumbing-quote-followup |
smb home-services sales | plumbing | inference retrieval agentic voice evaluation | Auto follow-up on outstanding quotes, surface customer questions, offer financing where allowed, escalate hot leads. |