| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Creator community engagement + replies creator-community-engagement |
creator general support | creator | inference retrieval agentic evaluation | Monitor comments/DMs across platforms, draft on-brand replies, surface sentiment, escalate negative threads. |
|
Enterprise incident communication coordinator enterprise-incident-comms |
enterprise general cross | general | inference retrieval agentic evaluation | During major incidents: coordinate cross-team comms, draft customer-facing status, exec-summary updates, post-mortem skeleton. |
|
Health payer claim status inquiry enterprise-payer-claim-status |
enterprise healthcare support | health-payer | inference retrieval voice agentic evaluation | Member-portal + voice claim status, EOB explanation, denial-reason walkthrough, appeal initiation guidance. |
|
Retail personalization + recommendations enterprise-retail-personalization |
enterprise retail marketing | general | inference retrieval multimodal agentic evaluation | Per-customer product recs across email, web, app; dynamic merchandising; lifecycle stage messaging. |
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Enterprise vendor onboarding + risk assessment enterprise-vendor-onboarding |
enterprise general legal | general | inference retrieval agentic evaluation | Coordinate security review, contract paper-signing, data flow mapping, ongoing risk monitoring, annual reattestation. |
|
Financial advisor client meeting prep smb-financial-advisor-client-prep |
smb financial sales | advisor | inference retrieval voice evaluation | Pre-meeting brief on client portfolio, life events, suggested talking points; post-meeting note + action item capture. |
|
Retail cart abandonment recovery smb-retail-cart-recovery |
smb retail marketing | general | inference retrieval agentic evaluation | Personalized cart recovery sequences (email + SMS) with dynamic offers based on basket value + customer LTV. |
|
Retail returns + exchange processing smb-retail-returns-processing |
smb retail support | general | inference retrieval agentic evaluation | Validate return eligibility, generate label, suggest exchanges over refunds, surface fraud patterns. |