Bank fraud alert triage + member outreach
Outbound voice + push verification on suspicious transactions, freeze/unfreeze on member confirm, route confirmed fraud to investigations.
enterprise
financial
support
banking
inference
retrieval
voice
agentic
evaluation
Telecom tier-1 service deflection
Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist.
enterprise
general
support
telecom
inference
retrieval
voice
agentic
evaluation
Bookkeeping transaction categorization
Auto-categorize bank/CC transactions by client, learn from corrections, surface anomalies, draft month-end review.
smb
prof-services
finance
accounting
inference
retrieval
evaluation
Tax prep client data collection
Annual organizer pre-fill from prior year, smart questionnaire flow, document chase, missing-info nudges.
smb
prof-services
operations
accounting
inference
retrieval
agentic
multimodal
evaluation
Electrical permit + inspection tracking
Track permit applications, inspection windows, jurisdictional differences; remind techs of pre-inspection prep.
smb
home-services
operations
electrical
inference
retrieval
agentic
evaluation