| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Dental insurance verification smb-dental-insurance-verification |
smb healthcare operations | dental | inference retrieval agentic evaluation | Pre-visit: pull eligibility, benefits, max remaining; flag pre-auth needed; calculate patient out-of-pocket. |
|
Dental recall + dormant patient reactivation smb-dental-recall-reactivation |
smb healthcare marketing | dental | inference retrieval agentic voice evaluation | Identify patients overdue for cleaning/check-up; multi-channel personalized recall; rebook from dormant list. |
|
Dental treatment plan explainer smb-dental-treatment-plan-explainer |
smb healthcare operations | dental | inference retrieval voice multimodal evaluation | Explain proposed treatment in plain language with cost breakdown + payment options; answer common questions about procedures. |
|
Landscaping seasonal customer outreach smb-landscaping-seasonal-marketing |
smb home-services marketing | landscaping | inference retrieval agentic evaluation | Predictive seasonal outreach (spring cleanup, fall leaf removal, snow contracts), upsell maintenance plans, referral asks. |