| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Bank fraud alert triage + member outreach enterprise-bank-fraud-alert-triage |
enterprise financial support | banking | inference retrieval voice agentic evaluation | Outbound voice + push verification on suspicious transactions, freeze/unfreeze on member confirm, route confirmed fraud to investigations. |
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Cleaning service recurring scheduling smb-cleaning-recurring-scheduling |
smb home-services operations | cleaning | inference agentic evaluation | Multi-frequency recurring schedule management (weekly/biweekly/monthly), reschedule on cancellation, preferred-cleaner matching. |
|
HVAC emergency dispatch + customer comms smb-hvac-emergency-dispatch |
smb home-services operations | hvac | inference retrieval voice agentic evaluation | 24/7 voice + chat triage on outages, severity scoring, ETA communication, parts-on-truck check before dispatch. |
|
Optometry frame selection + Rx upload smb-optometry-frame-selection |
smb healthcare sales | optometry | inference multimodal retrieval evaluation | Help patients pick frames from inventory using face shape + budget + insurance allowance; capture Rx for lab order. |