| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Bank fraud alert triage + member outreach enterprise-bank-fraud-alert-triage |
enterprise financial support | banking | inference retrieval voice agentic evaluation | Outbound voice + push verification on suspicious transactions, freeze/unfreeze on member confirm, route confirmed fraud to investigations. |
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Auto repair service status updates smb-auto-repair-service-comms |
smb home-services support | auto-repair | inference multimodal voice agentic evaluation | Customer-facing repair updates, parts ETA, photo + video walkthroughs of damage, approval capture for added work. |