Telecom tier-1 service deflection
Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist.
enterprise
general
support
telecom
inference
retrieval
voice
agentic
evaluation
Auto repair service status updates
Customer-facing repair updates, parts ETA, photo + video walkthroughs of damage, approval capture for added work.
smb
home-services
support
auto-repair
inference
multimodal
voice
agentic
evaluation
Pest control plan renewal + upsell
Renewal cadence for annual plans, seasonal upsell (mosquito, termite), payment recovery on declined cards.
smb
home-services
sales
pest-control
inference
retrieval
agentic
evaluation