Telecom tier-1 service deflection
Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist.
enterprise
general
support
telecom
inference
retrieval
voice
agentic
evaluation
Auto repair service status updates
Customer-facing repair updates, parts ETA, photo + video walkthroughs of damage, approval capture for added work.
smb
home-services
support
auto-repair
inference
multimodal
voice
agentic
evaluation
Optometry frame selection + Rx upload
Help patients pick frames from inventory using face shape + budget + insurance allowance; capture Rx for lab order.
smb
healthcare
sales
optometry
inference
multimodal
retrieval
evaluation
Real estate listing description gen
On-brand listing descriptions from MLS data + agent notes + photos; multiple variants per platform; compliance check.
smb
prof-services
marketing
agent
inference
multimodal
evaluation
Real estate showing scheduling
Coordinate showings between buyer/seller agents, lockbox codes, feedback capture post-showing, conflict resolution.
smb
prof-services
operations
agent
inference
voice
agentic
evaluation