| ID / Name | Triplet | Vertical | Capabilities | Description |
|---|---|---|---|---|
|
Telecom tier-1 service deflection enterprise-telecom-tier1-deflection |
enterprise general support | telecom | inference retrieval voice agentic evaluation | Outage status, billing inquiry, plan changes, service activation; complex tech issues route to specialist. |
|
Plumbing quote follow-up + close smb-plumbing-quote-followup |
smb home-services sales | plumbing | inference retrieval agentic voice evaluation | Auto follow-up on outstanding quotes, surface customer questions, offer financing where allowed, escalate hot leads. |
|
Real estate listing description gen smb-real-estate-listing-descriptions |
smb prof-services marketing | agent | inference multimodal evaluation | On-brand listing descriptions from MLS data + agent notes + photos; multiple variants per platform; compliance check. |
|
Real estate showing scheduling smb-real-estate-showing-scheduling |
smb prof-services operations | agent | inference voice agentic evaluation | Coordinate showings between buyer/seller agents, lockbox codes, feedback capture post-showing, conflict resolution. |