AR collections & dunning automation
Automated payment-reminder cadences for unpaid invoices: polite first reminder, escalating tone, payment links, exception flagging for accounts needing human follow-up.
mid-market
retail
finance
inference
retrieval
agentic
evaluation
Cash flow forecasting & alerts
Project cash position 4-13 weeks out from AR/AP/payroll trends. Alert on shortfall risk before it bites.
mid-market
retail
finance
inference
retrieval
evaluation
Customer feedback + NPS synthesis
Cluster open-text feedback / NPS comments / support tickets; surface recurring themes; track theme trajectory over time.
mid-market
retail
product
inference
retrieval
evaluation
Email nurture + drip sequences
Segment-aware drip drafting, subject-line A/B tests, send-time optimization, suppression logic for engaged buyers.
mid-market
retail
marketing
inference
retrieval
agentic
evaluation
Expense + receipt categorization
OCR receipts, categorize against chart-of-accounts, flag missing approvals, sync to accounting. Eliminates the monthly receipt-reconciliation slog.
mid-market
retail
finance
inference
multimodal
evaluation
Inventory reorder + variance alerts
Watch SKU velocity, predict stockout dates, draft purchase orders for review, flag unusual variance for investigation.
mid-market
retail
operations
inference
retrieval
evaluation
Product listing + description generation
On-brand product copy from spec sheets, marketplace optimization (Amazon/eBay), SEO titles, alt text, structured attributes.
mid-market
retail
marketing
inference
multimodal
agentic
evaluation
Review response + reputation management
Monitor Google/Yelp/industry-specific review sites; draft on-brand responses; escalate complaints to ops; track NPS sentiment.
mid-market
retail
marketing
inference
retrieval
evaluation
Social media content + scheduling
Calendar planning, on-brand post drafting (caption + image direction), platform-specific reformatting, engagement triage.
mid-market
retail
marketing
inference
multimodal
agentic
evaluation
Ticket triage + routing
Classify incoming tickets by topic + urgency + sentiment, suggest macros, route to right team, surface duplicates.
mid-market
retail
support
inference
retrieval
agentic
evaluation
Tier-1 FAQ deflection chat
Answer high-volume product/service questions from knowledge base; escalate ambiguous or sentiment-negative threads to humans.
mid-market
retail
support
inference
retrieval
agentic
evaluation
Voice customer support agent
Phone-based tier-1 support: account lookup, common-issue resolution, transfer to human with context for complex cases.
mid-market
retail
support
inference
retrieval
voice
agentic
evaluation